Privacy Policy

Information You Provide

• Account Information: Name, email, organization, role
• Project Data: Space submissions, observations, media uploads
• Community Interactions: Comments, votes, collaboration activities
• Profile Information: Bio, interests, expertise areas
• Communication: Support requests, feedback, survey responses

Automatically Collected Information

• Location Data: GPS coordinates for space mapping (with permission)
• Device Information: Device type, OS, browser, screen resolution
• Usage Analytics: Feature usage, session duration, interaction patterns
• Technical Data: IP address, timestamps, error logs
• AR Data: Camera access for augmented reality features (with permission)

Core Platform Functions

• Enable space discovery and community mapping
• Facilitate collaboration between community members
• Provide personalized project recommendations
• Generate insights and analytics for community impact
• Support AR visualization and spatial experiences

Communication & Support

• Send important platform updates and notifications
• Provide customer support and technical assistance
• Share relevant community opportunities and events
• Conduct user research and gather feedback

Platform Improvement

• Analyze usage patterns to improve user experience
• Develop new features based on community needs
• Ensure platform security and prevent abuse
• Optimize performance and reliability

Limited Sharing Scenarios

• Community Partners: Aggregated, anonymized data with local organizations for community development projects (with explicit consent)
• Service Providers: Trusted vendors who help operate our platform (cloud hosting, analytics, support tools) under strict data protection agreements
• Legal Requirements: When required by law, court order, or to protect safety and security
• Business Transfers: In the event of merger or acquisition, with advance notice and continued privacy protections

Public Information

Some information is public by design to enable community collaboration:

• Public project submissions and observations
• Community comments and interactions
• Profile information you choose to make public
• Aggregated community impact statistics

Security Measures

• Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access with multi-factor authentication
• Regular Audits: Third-party security assessments and penetration testing
• Monitoring: 24/7 security monitoring and incident response
• Backup Systems: Secure, encrypted backups with geographic redundancy

Data Retention

• Active Accounts: Data retained while account is active
• Inactive Accounts: Data deleted after 3 years of inactivity
• Project Data: Community submissions retained for historical value
• Analytics Data: Aggregated data retained for platform improvement
• Legal Requirements: Some data retained longer for compliance

Data Control Rights

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (right to be forgotten)
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your personal data
• Objection: Object to processing based on legitimate interests

Communication Preferences

• Opt out of marketing communications at any time
• Control notification preferences in your account settings
• Choose which types of community updates you receive
• Manage email frequency and content preferences

Exercising Your Rights

To exercise any of these rights, contact us at:

Types of Cookies We Use

Third-Party Services

• Analytics: Google Analytics (anonymized IP addresses)
• Maps: Mapbox for geographic visualization
• Support: Intercom for customer support chat
• Performance: Vercel for hosting and performance monitoring

Managing Cookies

You can control cookies through your browser settings or our cookie preferences center. Note that disabling certain cookies may limit platform functionality. Full details are in our Cookie Policy.